Refund and Returns Policy

HOW DO I MAKE A RETURN?

We understand you may have changed your mind. That is why you will have 30 days from the purchase date to fulfill free returns by mail for all online orders.

WHAT CAN BE RETURNED OR EXCHANGED?

The following Eligibility Requirements must be met in order for an item to qualify for a refund or exchange:

• The order was placed within the last 30 days (this date can be found in your order confirmation email) with the exception if your store is closed by state lockdowns.
• The product is unworn, unused and unwashed.
• The product has its original price tags attached.
• Intact shoes can only be returned or exchanged if they are in original condition with protective film (if applicable).

WHAT DO I DO IF MY ORDER WAS SHIPPED SEPARATELY AND HAD MULTIPLE TRACKING NUMBERS?

It is important to note that if your order was shipped with several tracking numbers it still must be returned together with one pre-paid return label. Please wait for your entire order before deciding to return your items.

You will only be eligible for one pre-paid return label per order. Duplicate shipping labels are refused by most carriers.